Whether you are running IT support in a small or large organization, or if you are an MSP offering managed support services to customers, Web Help Desk is flexible and scalable to meet all your requirements.Ĭentralize, Streamline & Automate Ticketing Management Web Help Desk offers an intuitive Web interface to centrally manage service tickets, and simplify & automate help desk tasks for IT technicians.
Simple & Affordable IT Help Desk Software for All IT Teams No limit to the number of end-users & assets supported. Licensed only by the number of technician logins. Use built-in reports & dashboards to track ticket status, technician performance, and customer support needs. Regulate and manage change requests through automated approval workflows and panel voting options.Įmploy robust reporting and help desk monitoring Reduce the impact of change with controlled change management
Leverage built-in knowledge base to create and maintain KB articles. Simplify IT asset management with built-in asset discovery, inventory management, and reporting.Ĭentralize knowledge management for IT technicians and end-users Keep your hardware and software asset inventory up to date
With built-in ticketing management, asset management, change management, and knowledge base capabilities, you can centralize and automate your help desk tasks and improve customer support and satisfaction.
SolarWinds Web Help Desk is an easy-to-use and affordable Web-based IT help desk software that simplifies help desk management, and saves time and manual effort for IT technicians and help desk admins. Application Performance Optimization Pack.Server Performance & Configuration Bundle.